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DMG MORI Service Agent

Warning in advance - Service on time

The DMG MORI Service Agent is an intelligent maintenance system for increased availability of your DMG MORI machines.
Through DMG MORI Service Agent, you will be informed of required regular maintenance work and supported in carrying it out. The actual machine operating time is automatically read by the PLC and logged. Supported by this data, you will be able to plan maintenance work and will be supported by computer-generated documentation that will help you carry out necessary maintenance work yourself.
An integrated assistant will help you quickly and easily order replacements for your worn parts via the DMG MORI 24 / 7 Service Hotline, Fax or E-Mail – You save time and increase your productivity!

Highlights
DMG MORI Service Agent

  • Automatic triggering of upcoming maintenance and service activities based on the real machine running times
  • Advance notice of maintenance work for worn parts
  • Support of maintenance and service work through detailed activity lists, detailed instructions and wear parts selection
  • Easy generation of order templates for wear parts
  • Coordination of maintenance activities for up to 32 machines by installation on just one external PC
  • Notification to designated parties via e-mail
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